Warranty
You've always been able to count on the quality and long service life of Pentair products. Pentair uses state of the art workmanship, materials and manufacturing processes to create the most innovative pool and spa equipment anywhere. And now Pentair products can deliver even more value and peace of mind, because Pentair offers extended warranty coverage on select products that are installed by a qualified installer*.
While the majority of Pentair products are covered by a sixty- (60) day warranty, a select number of products qualify for extended warranty coverage.
Select Bundled Products: applies to purchases and qualified installation of a minimum of a pump and filter, and one or more of the following: heaters, heat pumps, control systems, automatic cleaners, lighting, salt chlorine generators or UV sterilizer**
*Note: Qualified Installer - Defined as a licensed professional who charges a fee for his services, and possesses a business license, contractor's license and/or resale permit. Common examples of a "qualified installer" include: Swimming Pool, Home Repair or Landscape Professional; Plumber or Electrician; General Contractor; Heating and Air Conditioning Specialist.
**Note: Bundled products - must be purchased on the same invoice and installed at the same time. If any product within a bundle is ineligible for the bundled warranty coverage then all products within the same bundle will be disqualified from receiving the three (3) year extended warranty coverage for bundled products.
TradeGrade products must be purchased from a retail store (brick & mortar), pool builder or pool service company to receive a one-year, two-year or three-year warranty. If purchased online will only receive a sixty-day limited warranty.
View the list of TradeGrade Products.
Ecommerce (EC) products: Products purchased from an Authorized Pentair Online Reseller (products beginning with EC-) receive a one (1) year (parts only) warranty from the date of purchase. The exceptions are: IntelliChlor cells and IntelliFlo SVRS pumps which receive a two (2) year warranty. EC products are not eligible for the bundled three (3) year extended warranty.
This information was updated on 11/19/2021. For the most current information and full warranty policy please visit www.pentair.com/warranty.
Making good use of your Pentair Serial Number:
Example of a serial number:
1118215110008X
- First four digits indicate the product type - in this case 1118 is an ASME MasterTemp
- The next 3 digits indicate the day of the year - in this case the 215th day of the year
- The next 2 digits indicate the year - in this case 11 is for the year 2011
- The remainder of the digits are unique and simply sequential