Primo Grills offers a limited warranty.
- All Cermaic Parts: Limited Lifetime Warranty
- All Metal Parts: Limited 5-Year Warranty
- All Cast-Iron Parts, All Other Parts & Accessories: Limited 1-Year Parts
- Felt Gaskets, Thermometers: Limited 30 Day Parts
Warranties are extended to the original purchaser of the grill, these are general guidelines. Please refer to the unit’s manual for complete warranty details.
Metal surfaces can be compromised by the elements, excessive moisture, salt, scratches and chemicals. This warranty does not cover rust, fading, surface blemishes and oxidation unless it causes the failure of the component and inhibits the use of the grill. Primo shall replace parts found defective as provided above with equivalent parts and shall ship such parts at the Purchaser‘s expense to the Purchaser‘s designated shipping address. The existing component must be properly disposed of upon receipt of the replacement warranty part. Failure to do so, or to provide or sell the existing component to a third party will void the warrantee's coverage for future warranty claims.
This information was updated on 12/20/22. For the most current information and full warranty policy please visit www.primogrill.com.