The part I needed was in stock, the price for the part was fair, but the shipping was ridiculously high: $22 for a $47 part that weighed less than a pound. In their defense, other pool part supply companies charge crazy amounts for shipping too. The part I received looked different from the part that I was replacing, so I contacted Customer Service to verify that the part was indeed correct. The Customer Service Representative was responsive and helpful. I installed the part and I'm back in business!
The part I needed was in stock, the price for the part was fair, but the shipping was ridiculously high: $22 for a $47 part that weighed less than a pound. In their defense, other pool part supply companies charge crazy amounts for shipping too. The part I received looked different from the part that I was replacing, so I contacted Customer Service to verify that the part was indeed correct. The Customer Service Representative was responsive and helpful. I installed the part and I'm back in business!
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HABLAMOS ESPAÑOL
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ABOUT THE STORE Pool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have seen thousands of pools in their careers, no exaggeration. We are based in San Antonio, TX and can land most products to your door (within the 48 contiguous states) in less than a week.