Warranty
All warranty claims must go directly through the manufacturer. Their premium cover lifters are covered by a 5-year limited warranty against defects in materials or workmanship starting from the date of purchase. Accessories such as spa side steps, handrails, umbrellas, towel trees, and cover stands carry a 1-year limited warranty.
Key terms and conditions include:
- The warranty does not cover freight costs to and from the manufacturer.
- Damage due to misuse, abuse, accident, improper installation, normal wear and tear, or use inconsistent with the instructions will void the warranty.
- Any warranty work must be handled by Cover Valet or an authorized service agent; the warranty is strictly for factory repair or replacement, not on-site labor.
This information was updated on 11/04/25. To register your product or for the most current information and full warranty policy please visit www.covervalet.com.