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Waterco

Established in 1981 and listed on the Australian Stock Exchange in 1989, Waterco (ASX: WAT) manufactures and distributes a diverse range of products for the international swimming pool, spa and water treatment markets.

Waterco’s success has been founded upon its pioneering fibreglass and plastic moulding techniques, as well as its efficient manufacturing processes. The company now delivers high quality, innovative products at exceptional value to over 40 countries worldwide. These products include industrial water treatment equipment and a comprehensive range of swimming pool and spa equipment and chemicals.
Waterco
1812 Tobacco Road
Augusta, GA 30906
Phone: (706)793-7291
Fax: (706)790-5688
www.waterco.us
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Warranty


WARRANTY COVER
If a defect occurs in any Waterco product during the warranty period, Waterco will at its discretion, repair the product or replace and install the defective part, free of charge provided that the defect results solely from poor workmanship or materials and subject to these terms and conditions. Labour is covered by this warranty for a period of 12 months from the date of purchase or installation, within a 25 km (15 miles) radius of an authorised Waterco Service Agent. The purchaser is responsible for any freight incurred. Warranties are valid only within the original country of purchase. Our goods come with guarantees that cannot be excluded under the region's Consumer Law. You are entitled to a replacement or refund for a major failure.
 
WARRANTY PERIOD
All products sold by Waterco are covered by a one year warranty. The exceptions to this are the products listed in the schedule below (which also specifies relevant warranty periods). All warranty periods commence on the date of purchase by the end user. The provisions of this warranty are not transferable and are in addition to and not in modification of or subtraction from any applicable statutory warranties, rights or remedies.
 
SCHEDULE OF PARTS WARRANTY PERIODS
All products sold by Waterco are covered by a one year warranty with the exception of the products listed below. Please note: Labour is covered by this warranty for a period of 12 months from the date of purchase or installation, within a 25 km (15 miles) radius of an authorised Waterco Service Agent.
 
Product Warranty Pro-Rata Warranty
PUMPS
Conditions
• Wet Ends 3 Years  
• Hair & Lint pot lid, "o" ring, basket, impeller & diffuser 2 Years  
• Motor mechanical seal & capacitor 1 Year  
¹Except;
• ¹Portapac and Delta Spa & Bath Pumps 2 Years  
• ¹Fulflo pressure pump 2 Years  
FILTER
• ¹Thermoplastic filter tank 5 Years 5 Years (Refer Column A)
• ¹Filament Wound / Exotuf filter tank 10 Years Not applicable
• ¹Cartridge / Bag filter tank 5 Years 5 Years (Refer Column A)
• ¹DE / Pearlite filter tank 3 Years 2 Years (Refer Column A)
• ¹MultiCyclone 12-16 Plus / Ultra 3 Years  
¹Except: All internal parts including fittings, valves,
gauges, cartridge elements, DE / Pearlite grids.
1 Year  
• All multiport valves used on media (granular) or
DE / Pearlite
1 Year  
CHEMFLO PLUS
• Controller / Feeder 3 Years  
• Sensor 1 Year  
SALT CHLORINATORS
• Electrochlor / Hydrochlor Chlorinator Cell 3 Years  
• Electrochlor / Hydrochlor Chlorinator Power Pack 3 Years  
¹&²HEAT PUMPS 3 Years  
• ¹Compressor 3 Years  
• ²Titanium Heat Exchanger 10 Years  
• All other components 2 Years  
GAS HEATER 2 Years  
DIGIHEAT 2 Years  
POOL LIGHTS & ACCESSORIES
• Britestream LED Pool Lights 2 Years  
• Litestream LED Pool Lights 1 Year  
• Light Transformers 1 Year  
AUTOMATION PRODUCTS
• Waterco Controllers 2 Years  
• Waterco Temperature Sensor 1 Year  
 
See attached warranty document for full warranty, including conditions, exclusions and pro-rata warranty terms.
 
This information was updated on 10/10/19. For the most current information and full warranty policy please visit www.waterco.us.
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ABOUT THE STORE
Pool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have seen thousands of pools in their careers, no exaggeration. We are based in San Antonio, TX and can land most products to your door (within the 48 contiguous states) in less than a week.
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