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Primo Grills

Primo grills are the ONLY ceramic grills made in the USA. Our founder and leaders oversee the entire creation process to ensure each grill meets our quality standards.Our unique oval design also allows for you to cook using both direct and indirect methods at the same time! Using our divider plate, you can cook a steak with direct heat on one side and chicken with indirect heat on the other side!
Primo Grills and Smokers
918 Freeburg Ave
Belleville, IL 62220
Phone: (800)851-3153
www.primogrill.com
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Warranty


Primo Grills offers a limited warranty.
  • All Cermaic Parts: Limited Lifetime Warranty
  • All Metal Parts:  Limited 5-Year Warranty
  • All Cast-Iron Parts, All Other Parts & Accessories: Limited 1-Year Parts
  • Felt Gaskets, Thermometers: Limited 30 Day Parts
Warranties are extended to the original purchaser of the grill, these are general guidelines. Please refer to the unit’s manual for complete warranty details.
 
Metal surfaces can be compromised by the elements, excessive moisture, salt, scratches and chemicals. This warranty does not cover rust, fading, surface blemishes and oxidation unless it causes the failure of the component and inhibits the use of the grill. Primo shall replace parts found defective as provided above with equivalent parts and shall ship such parts at the Purchaser‘s expense to the Purchaser‘s designated shipping address. The existing component must be properly disposed of upon receipt of the replacement warranty part. Failure to do so, or to provide or sell the existing component to a third party will void the warrantee's coverage for future warranty claims.
 
To file a Warranty Claim, please complete the Warranty Claim Form.
 
This information was updated on 12/20/22. For the most current information and full warranty policy please visit www.primogrill.com.
 
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ABOUT THE STORE
Pool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have seen thousands of pools in their careers, no exaggeration. We are based in San Antonio, TX and can land most products to your door (within the 48 contiguous states) in less than a week.
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