All warranty claims must be handled directly through the manufacturer.
General Warranty Coverage:
- Aqua Ultraviolet products are warranted against defects in materials and/or workmanship under normal use.
- Warranty is valid only for the original retail purchaser and is non-transferable.
- Warranty is subject to proper installation, storage, use, and maintenance, and only applies when genuine Aqua Ultraviolet parts are used.
Warranty Periods:
- Housing: Limited lifetime warranty against ultraviolet degradation.
- Complete Unit: 1 year from date of purchase or 18 months from date of manufacture (whichever comes first).
- Quartz Sleeves: No warranty.
- UV Lamps: Not covered under standard warranty. Lamps are prorated based on usage.
Warranty Limitations & Exclusions:
- Warranty does not cover damages from:
- Improper installation or maintenance
- Use of non-genuine parts
- Electrical surges or incorrect voltage
- Misuse, abuse, neglect, or accident
- Modifications or repairs not performed by Aqua Ultraviolet
- Product labels defaced or removed
- Units not plugged into a GFCI outlet
- No liability is assumed for incidental or consequential damages, including but not limited to:
- Loss of livestock
- Loss of equipment
- Personal injury
Loss of income or profits
Warranty card and proof of purchase must be submitted within 10 days of purchase.
This information was updated on 08/07/25. For the most current information and full warranty policy please visit www.aquaultraviolet.com