All warranty claims must be submitted directly to the manufacturer. DiversiTech guarantees that its products are free from defects in materials and workmanship for a specified period depending on the product line.
Key warranty terms by product category:
- Equipment pads have a lifetime warranty.
- Most mounting stands, brackets, and general product categories carry a 1-year limited warranty, unless otherwise noted.
- For electrical and replacement parts, condensate management equipment, tools, indoor air quality items, thermostats, and other consumables or components, the warranty periods vary from 90 days up to several years or “limited lifetime” depending on the item.
Warranty does not cover damage resulting from misuse, improper maintenance, normal wear and tear, or use outside the product’s intended operating conditions.
When a defect covered by warranty is confirmed, DiversiTech will at its discretion repair or replace the defective product or component.
This information was updated on 12/02/25. For the most current
information and full warranty policy please visit www.diversitech.com.