WARRANTY COVER
If a defect occurs in any Waterco product during the warranty period, Waterco will at its discretion,
repair the product or replace and install the defective part, free of charge provided that the defect
results solely from poor workmanship or materials and subject to these terms and conditions.
Labour is covered by this warranty for a period of 12 months from the date of purchase or installation,
within a 25 km (15 miles) radius of an authorised Waterco Service Agent.
The purchaser is responsible for any freight incurred.
Warranties are valid only within the original country of purchase. Our goods come with guarantees
that cannot be excluded under the region's Consumer Law. You are entitled to a replacement or
refund for a major failure.
WARRANTY PERIOD
All products sold by Waterco are covered by a one year warranty. The exceptions to this are the
products listed in the schedule below (which also specifies relevant warranty periods). All warranty periods
commence on the date of purchase by the end user.
The provisions of this warranty are not transferable and are in addition to and not in modification of
or subtraction from any applicable statutory warranties, rights or remedies.
SCHEDULE OF PARTS WARRANTY PERIODS
All products sold by Waterco are covered by a one year warranty with the exception of the products
listed below.
Please note: Labour is covered by this warranty for a period of 12 months from the date of purchase
or installation, within a 25 km (15 miles) radius of an authorised Waterco Service Agent.
| Product |
Warranty |
Pro-Rata Warranty |
| PUMPS |
| Conditions |
| • Wet Ends |
3 Years |
|
| • Hair & Lint pot lid, "o" ring, basket, impeller & diffuser |
2 Years |
|
| • Motor mechanical seal & capacitor |
1 Year |
|
| ¹Except; |
| • ¹Portapac and Delta Spa & Bath Pumps |
2 Years |
|
| • ¹Fulflo pressure pump |
2 Years |
|
| FILTER |
| • ¹Thermoplastic filter tank |
5 Years |
5 Years (Refer Column A) |
| • ¹Filament Wound / Exotuf filter tank |
10 Years |
Not applicable |
| • ¹Cartridge / Bag filter tank |
5 Years |
5 Years (Refer Column A) |
| • ¹DE / Pearlite filter tank |
3 Years |
2 Years (Refer Column A) |
| • ¹MultiCyclone 12-16 Plus / Ultra |
3 Years |
|
¹Except: All internal parts including fittings, valves,
gauges, cartridge elements, DE / Pearlite grids. |
1 Year |
|
• All multiport valves used on media (granular) or
DE / Pearlite |
1 Year |
|
| CHEMFLO PLUS |
| • Controller / Feeder |
3 Years |
|
| • Sensor |
1 Year |
|
| SALT CHLORINATORS |
| • Electrochlor / Hydrochlor Chlorinator Cell |
3 Years |
|
| • Electrochlor / Hydrochlor Chlorinator Power Pack |
3 Years |
|
| ¹&²HEAT PUMPS |
3 Years |
|
| • ¹Compressor |
3 Years |
|
| • ²Titanium Heat Exchanger |
10 Years |
|
| • All other components |
2 Years |
|
| GAS HEATER |
2 Years |
|
| DIGIHEAT |
2 Years |
|
| POOL LIGHTS & ACCESSORIES |
| • Britestream LED Pool Lights |
2 Years |
|
| • Litestream LED Pool Lights |
1 Year |
|
| • Light Transformers |
1 Year |
|
| AUTOMATION PRODUCTS |
| • Waterco Controllers |
2 Years |
|
| • Waterco Temperature Sensor |
1 Year |
|
See attached warranty document for full warranty, including conditions, exclusions and pro-rata warranty terms.
This information was updated on 10/10/19. For the most current information and full warranty policy please visit www.waterco.us.
