BWT Best Water Technology

BWT is a global leader in water treatment solutions, headquartered in Austria with operations in over 80 countries. Guided by the mission â€œFor You and Planet Blue,â€? BWT delivers safe, hygienic, and high-quality water while promoting sustainability and resource conservation.

Their broad product range includes drinking water systems, softening and scale protection, advanced filtration, reverse osmosis, UV/ozone disinfection, dosing pumps, and pool and spa technologies. With multiple production sites, ISO certifications, and a strong focus on innovation, BWT provides end-to-end water treatment solutions trusted worldwide.

BWT Best Water Technology
www.bwt.com

Warranty

All warranty service must go directly through the manufacturer, BWT.

BWT offers a limited warranty for all of their robotic pool cleaners in the United States, managed through their online warranty system. Most residential pool cleaner models, including the RC50, F1R, Advanced Pro 600, and D600 APP, carry a 2‑ to 3‑year warranty, with some models offering an additional 1-year limited coverage for components such as the motor, cable, and power supply.

If a unit is found to be defective within 14 days of purchase, customers can return it to the dealer for a full refund, replacement, or repair. Dealers submit warranty claims online, typically receiving a response within 48 hours. For returns within the first 90 days, BWT may cover shipping to and from their U.S. service center; after 90 days, shipping costs are the responsibility of the customer.

This warranty ensures that BWT pool cleaners are supported for both parts and workmanship during the coverage period.

This information was updated on 09/10/2025. For the most current information and full warranty policy please visit www.bwt.com

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ABOUT THE STORE
Pool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have seen thousands of pools in their careers, no exaggeration. We are based in San Antonio, TX and can land most products to your door (within the 48 contiguous states) in less than a week.