Aquatic Access, Inc.

Aquatic Access Inc. is a pioneering company specializing in water-powered accessibility solutions for pools, spas, and therapeutic environments. Founded in 1987 by John Nolan and his family, the company has a long history of innovation, including the invention of the first portable water-powered bathtub chair in 1962 and the first swimming pool lift in 1980. Aquatic Access offers a comprehensive range of lifts for in-ground and above-ground pools and spas, as well as custom designs for unique applications, all designed to meet or exceed ADA compliance standards. Their water-powered mechanism eliminates the need for electricity or batteries, enhancing safety, reducing maintenance, and providing an eco-friendly alternative to battery-operated lifts. With a legacy of improving accessibility, Aquatic Access continues to provide individuals with mobility challenges greater independence and safe access to aquatic environments.

Aquatic Access, Inc.
1921 Production Drive,
Louisville, KY 40299 USA
Phone (800)325-5438
Email: [email protected]
www.aquaticaccess.com

Warranty

All warranty claims go through the manufacturer. Aquatic Access warrants all structural components of its pool and spa lifts to be free from mechanical defects for six (6) years from the date of purchase, provided the product has not been altered, misused, or abused. Operational components — including valves, seals, hoses, seat shells, headrests, and footrest pads — are warranted for two (2) years from the date of purchase under the same conditions.

Under this warranty, Aquatic Access will replace warranted parts free of charge and ship them directly to the owner or dealer. Parts can be replaced with common tools; therefore, no labor charges are covered. If factory labor is required, the customer is responsible for shipping costs to and from the factory.

To maintain warranty coverage and ensure the lift’s longevity, the stainless steel finish should be inspected monthly. Any spots should be cleaned with a plastic pad and stainless steel cleaner, then waxed as needed. When the lift is not in use for extended periods, it should not be stored in the same area as pool chemicals.

This information was updated on 08/14/25. For the most current information and full warranty policy please visit www.aquaticaccess.com.

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ABOUT THE STORE
Pool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have seen thousands of pools in their careers, no exaggeration. We are based in San Antonio, TX and can land most products to your door (within the 48 contiguous states) in less than a week.