NOTICE: The pool & spa industry continues to face industry-wide shortages on many products that most vendors expect to last late into 2022. We're allowing items to be purchased so that customers who choose to wait will have their order shipped when product is available. Most vendors are not providing any ETA on when items will be available. WE WILL EMAIL YOU RIGHT AWAY IF YOUR ITEM IS BACKORDERED.
If a defect occurs in any Waterco product during the warranty period, Waterco will at its discretion,
repair the product or replace and install the defective part, free of charge provided that the defect
results solely from poor workmanship or materials and subject to these terms and conditions.
Labour is covered by this warranty for a period of 12 months from the date of purchase or installation,
within a 25 km (15 miles) radius of an authorised Waterco Service Agent.
The purchaser is responsible for any freight incurred.
Warranties are valid only within the original country of purchase. Our goods come with guarantees
that cannot be excluded under the region's Consumer Law. You are entitled to a replacement or
refund for a major failure.
All products sold by Waterco are covered by a one year warranty. The exceptions to this are the
products listed in the schedule below (which also specifies relevant warranty periods). All warranty periods
commence on the date of purchase by the end user.
The provisions of this warranty are not transferable and are in addition to and not in modification of
or subtraction from any applicable statutory warranties, rights or remedies.
SCHEDULE OF PARTS WARRANTY PERIODS
All products sold by Waterco are covered by a one year warranty with the exception of the products
Please note: Labour is covered by this warranty for a period of 12 months from the date of purchase
or installation, within a 25 km (15 miles) radius of an authorised Waterco Service Agent.
¹Except: All internal parts including fittings, valves,
gauges, cartridge elements, DE / Pearlite grids.
• All multiport valves used on media (granular) or
DE / Pearlite
• Controller / Feeder
• Electrochlor / Hydrochlor Chlorinator Cell
• Electrochlor / Hydrochlor Chlorinator Power Pack
• ²Titanium Heat Exchanger
• All other components
POOL LIGHTS & ACCESSORIES
• Britestream LED Pool Lights
• Litestream LED Pool Lights
• Light Transformers
• Waterco Controllers
• Waterco Temperature Sensor
See attached warranty document for full warranty, including conditions, exclusions and pro-rata warranty terms.
This information was updated on 10/10/19. For the most current information and full warranty policy please visit www.waterco.us.
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ABOUT THE STORE Pool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have seen thousands of pools in their careers, no exaggeration. We are based in Southern California and can land most products to your door (within the 48 contiguous states) in less than a week.